Director of Operations | Boston

Full Time
5 days ago


 

Job Overview: The Director of Operations will have complete oversight and autonomy in managing and directing high-volume restaurant operations, catering services, events, bar operations, and culinary excellence for our renowned and award-winning BBQ establishment. The ideal candidate will bring extensive expertise in managing significant revenue operations, a deep understanding of P&L, financial management, and exceptional leadership in both front and back-of-house settings.

 

Key Responsibilities:


  • Provide strategic direction and hands-on leadership for restaurant operations, ensuring outstanding guest experiences and operational efficiency.
  • Oversee catering and event operations, managing high-revenue events with precise attention to detail and quality.
  • Manage and optimize bar operations, ensuring profitability and compliance with all local and state regulations.
  • Direct culinary teams, maintaining high-quality standards in food preparation, presentation, and consistency.
  • Maintain comprehensive accountability for financial management, including budgeting, forecasting, P&L analysis, and cost controls.
  • Develop and manage scheduling systems to maximize productivity, employee satisfaction, and operational effectiveness.
  • Recruit, train, mentor, and evaluate management and staff, fostering a culture of excellence, teamwork, and continuous improvement.
  • Implement operational standards and practices to streamline efficiency and elevate the overall guest experience.
  • Collaborate with executive leadership to develop expansion strategies, including new location launches.
  • Conduct monthly financial presentations to ownership and stakeholders
  • Experience in multi-unit management and expansion

 


Required Qualifications:

  • Minimum of 7-10 year’s experience in senior operations management roles within high-volume restaurant and catering establishments.
  • Proven expertise in financial management, including extensive knowledge of P&L statements, budgeting, forecasting, and cost control.
  • Demonstrated success in managing catering operations, events, bar/beverage management, and culinary oversight.
  • Exceptional leadership, organizational, and communication skills.
  • Strong ability to work autonomously, with full responsibility for operational decisions.
  • Previous use and management of Toast POS
  • Previous use and management of scheduling platforms
  • Previous use and management of inventory management platforms

 

Benefits:

  • Competitive salary
  • Performance-based (KPI) bonus opportunities
  • Matching 401K plan
  • Comprehensive health insurance with employer contribution
  • Paid vacation and sick time
  • Company-provided cell phone and laptop
  • Car allowance (upon expansion)

 


Job Information

Offered Salary
175k/year - 185k/year
Categories
Corporate